Think Tank

Before the holidays, Politico reported that The Great Resignation was hitting the White House. This goes to prove that no one - including the commander in chief and his administration- is immune to fed-up employees.  High level, the report...

Last Friday, Kevin O’Leary (Mr. Wonderful), Venture Capitalist and co-host of Shark Tank, was on Bill Maher’s Real Time with Bill Maher show speaking about how nearly 55% say they are not coming back to the office...

It’s been a rough time at Facebook. Or Metaverse or whatever the hell it’s called these days. I’ve been watching this unfold for the past couple of weeks now. And I can say, at best, it’s a PR stunt that may or may not...

Just ask the Co-Founder and Co-CEO of Workday. Or ask me. I’ve always been a firm believer that happy employees make for happy customers. It’s one of my mantras. My work is focused on people. Enabling organizations to engage and...

We all have personal values. Things that we hold fundamental to the core of who we are and how we interact with and view the people and world around us. Organizations also have values. Some written and spoken. Some not. Some organizations pay...

Your people are your biggest asset. People service your customers, solve problems, and help drive innovation. Employee experience and customer experience are linked. Happy people → happy customers = increased growth. That’s achieving...

A great customer experience tells you a lot about a business – their culture, leadership, employee training, engagement, and processes. Processes are how your business gets work done: how you execute on your mission, how you deliver customer...

Is this the end of Uber's bro culture? An investigation into Uber’s corporate culture, led by former U.S. attorney general Eric H. Holder Jr., has resulted in Uber's CEO Travis Kalanick first taking a leave of absence for an...