Think Tank

It seems like everyone is talking about the mass exodus from the workplace; The Great Resignation as it’s been called.  However, what is causing so many unhappy employees to head for the door? The Great Resignation: Why more Americans...

In order for projects to be completed successfully on time and within budget, you need to shift from the mindset and practice of individual ownership and accountability to one of shared ownership and accountability.  If I had a dollar for...

Studies vary, but anywhere from 20% - 40% of your revenue is lost due to process inefficiencies. And that doesn’t even include performance and revenue impacts from employee turnover. The efficiency and effectiveness of your processes have a...

Issues that impact employee performance are nothing new.  Knowing what causes these problems is the first step to resolving them. I've seen and experienced many issues impacting performance first hand. At one point or another in your career,...

How can you be a good leader? Are you a good leader or a bad leader? Sounds a little bit like the Wizard of Oz, we know. Similar to that classic story - what type of leader you are can determine if your people respond to you more like Munchkins...

The phrase workplace bully holds many meanings and comes in many forms. Just about every office has one – that person who makes life around the office challenging, toxic, or even downright frustrating. Sometimes it’s not even on...

Too many workplace teams have their performance impacted by their manager. Often it’s style, but many times it’s their lack of skills. Sometimes it’s a combination of both. One study shows that 45% of managers...

Workplace communication isn’t easy. Communication. Everything, from personal to business relationships hinges on it. Communicate too little, too much, or incorrectly and everything you’ve worked for can fall apart. When people...

We all have hot buttons and triggers! The little things (or sometimes big things) that just get us so upset they make our blood boil.  They can often cause us to flip our lid – and they happen in both our personal lives and our...