The Importance of Effective Risk Management for Businesses and Organizations

Posted On March 22nd, 2023

Risk management is a crucial aspect of any business or organization that aims to minimize the impact of potential risks on its operations. It involves identifying, assessing, and prioritizing potential risks and implementing strategies to mitigate...

The Importance of Digital Transformation: How It Can Help Your Business Grow.

Posted On March 3rd, 2023

Digital transformation has become a hot topic in the business world in recent years. With the advent of new technologies and the changing expectations of customers, businesses must adapt to stay competitive. In this blog post, we will explore the...

Organizational Change: A Business Coaching Perspective.

Posted On February 24th, 2023

Organizational change is an essential part of any successful business strategy. It involves making modifications to the company's structure, processes, and culture to adapt to changes in the market or business environment. However, implementing...

Customer Experience and Employee Experience for Business Success.

Posted On February 17th, 2023

As a business coaching company, we understand the importance of delivering a great customer experience and creating a positive employee experience. Both of these factors are crucial in ensuring the success and growth of a business. Customer...

Grant Thornton says employee attitudes are changing. What is your business doing to adapt?

Posted On May 3rd, 2022

The Covid-19 pandemic has disrupted all aspects of life - including employee attitudes and behaviors in the workplace. Grant Thornton recently launched its second State of Work in America survey, which revealed some interesting insight into what...

Why are so many people quitting their jobs? Spoiler alert: it’s not just the pandemic causing The Great Resignation

Posted On January 26th, 2022

It seems like everyone is talking about the mass exodus from the workplace; The Great Resignation as it’s been called.  However, what is causing so many unhappy employees to head for the door? The Great Resignation: Why more Americans...

Why President Biden and Vice President Harris need to hire change management and employee experience experts

Posted On January 11th, 2022

Before the holidays, Politico reported that The Great Resignation was hitting the White House. This goes to prove that no one - including the commander in chief and his administration- is immune to fed-up employees.  High level, the report...

Simon Sinek says, when it comes to change, we are ignoring the emotional response.

Posted On January 10th, 2022

Change does not occur without emotions! And those emotions need to be surfaced and addressed. Simon Sinek, author and researcher said that people fear sudden change and that those who manage change should consider the emotional response and give...

Goals are Dreams with a Date - Don't Let Yours Expire

Posted On January 7th, 2022

How do you plan for success? You have some goals, right?  Goals are dreams with a date.  Your success relies on your plan to achieve those goals.  Well…one of the biggest hurdles to achieving your goals is the battle of action...

Employee Recognition &

Posted On November 29th, 2021

Tis the season – and one reminder of the holiday season is the comedy Christmas Vacation.  Every year around the holidays my family watches this movie while we put up our Chrismukkah tree. Every year the same (workplace) lesson learned...

Post Pandemic: They're never coming back so adapt

Posted On November 17th, 2021

Last Friday, Kevin O’Leary (Mr. Wonderful), Venture Capitalist and co-host of Shark Tank, was on Bill Maher’s Real Time with Bill Maher show speaking about how nearly 55% say they are not coming back to the office...

Facebook: changing your company name doesn’t change your culture

Posted On November 16th, 2021

It’s been a rough time at Facebook. Or Metaverse or whatever the hell it’s called these days. I’ve been watching this unfold for the past couple of weeks now. And I can say, at best, it’s a PR stunt that may or may not...

The Great Resignation Survey: Where do you stand?

Posted On September 15th, 2021

When it comes to The Great Resignation, where do you stand?Take our 10-second survey and tell us what makes you fed up or frustrated!Your confidential responses are appreciated and will contribute toward developing solutions to support you and your...

The Customer Experience Conundrum - Don't Blame the Employees.

Posted On August 16th, 2021

You have probably heard about “The Great Resignation” by now. You can read more about it here, here, and here. Fed-up employees are running for the door. After over a year plus of COVID -19 chaos. Uncertainty. Ambiguity. Forced change....

Questions to Ask to Set Goals for Success

Posted On December 22nd, 2020

As this year comes to a close it's time to reflect and begin planning for the next year. The topic of goals and objectives arises frequently this time of year. Many organizations and individuals are updating their strategies and creating new goals...