Organizational Change

New business initiatives, mergers and acquisitions, new technology, new processes and procedures, leadership changes – all require new behaviors and ways of doing things. Organizational change is inevitable, but that doesn’t mean it has to be painful or costly.

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Organizational Change

Minimize resistance and increase adoption.

We identify and address multiple areas that can have an impact on success – minimizing resistance and delivering improvements for long term sustained change. Organizational change is inevitable, but that doesn’t mean it has to be painful or costly.

Technology Adoption

Technology causes changes for your organization. Technology can help make your organization more efficient and productive – but without user adoption technology is just wasted money.

Change Management

Organizational change is inevitable, but that doesn’t mean it has to be painful or costly. We leverage our expertise in human behavior to minimize resistance and increase adoption to change.

Process Improvement

We help identify and define which processes you need in place, when and where. And which are most effective and efficient. We can even help you to develop those processes.

Organization Development

Our Organization Development (OD) solutions and approach provides a process of collaboration and discovery with our clients and leverages our expertise in behavioral science.

Survey Design

Our risk management and operational excellence solutions help to minimize and monitor the probability and impact of unfortunate events and maximize the realization of opportunities.

Culture Change

Our culture change solutions help organizations determine who they want to be and how to get there – and if other changes are needed to reach high performance – we help with that, too.

Organization Design

Our approach to organization design supports the detailed articulation of organizational strategy and customer needs translating the goals and desires of your business into reality.

Strategic Communications

For initiatives to gain adoption frequent communication is required. Our strategic communications solutions help you determine what to communicate when, to who, and how.

Website Design & Marketing

Our website design and digital marketing services augment our change and communications services. We increase commitment to internal projects, and support the launch of new innovations.



People don’t necessarily resist change. They resist poor planning and implementation. When they feel they are being forced or manipulated into accepting change. When the purpose for change is not clearly communicated or understood. When it doesn’t make sense to those impacted. When people feel unsupported and unheard. They will resist.
Scott Span
CEO
Slide 1

MedStar Health

WE ARE YOUR TRUSTED ADVISORS. ​

Was a valuable asset to the project. Extremely helpful to my practices before, during and after go-live. Connected the dots and managed all the moving parts. The practices felt very confident and were pointed in the right direction when issues arose that were difficult to manage. Kept me well informed and kept things running as smoothly as possible during conversion and deployment… our savior and our guide during the EHR conversion. A pleasure to work with during our transition. The physicians and staff and I am very glad that we had such a trusted advisor.
Director of Operations at MedStar Health
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Capital One

WE ARE YOUR TRUSTED ADVISORS. ​

Tolero Solutions provided program and project management support for an IT initiative impacting lines of business (LOBs) across the organization. Great ROI. They added additional value by building a new governance structure and change management, change control processes and risk management framework. Work needed to be performed in a tight time frame. They hit the ground running, communicating with executive leadership, and performing research and data gathering for buy-in before executing on approach.
Sr. Director Project Delivery Office, Capital One
Slide 3

Department of Defense (DoD)

WE ARE YOUR TRUSTED ADVISORS. ​

One of the best consultants I’ve ever worked with. Should the opportunity arise, I would look forward to working with them again in the future. An instrumental part in communicating and preparing our organization for change. Attributed to improved inter-office relationships and increased our support of the strategy for moving forward.
Director of Technology Integration, Department of Defense (DoD)
Slide 4

Accenture

WE ARE YOUR TRUSTED ADVISORS. ​

Excelled at turning vague new concepts into a clearly defined reality… work led to significant improvements to our eventual work processes and services. Saved time and resources for our entire team…was a value add and definitely an asset to our project. Great results, good value, high integrity!
Sr. Executive, Accenture
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