Whether it’s ERPs, EHRs, SaaS, mobile or cloud, digital transformation causes changes for both your organization and your customers. Technology can help make your organization more efficient and productive – but without user adoption technology is just wasted money.
Accelerate user adoption.
To successfully improve business performance via digital transformation requires user adoption and integration and alignment of technology, people and processes.
It requires rethinking how an organization uses technology, people and processes to improve business performance.
One of the first critical questions an organization should answer when embarking on a digital transformation - what business outcomes do you want to achieve for customers and why?