Our focus is – people. Tolero Solutions helps you harness the value of your workforce. We apply our expertise in human and organizational behavior to engage talent, create buy-in for changes, identify and mitigate risks, and achieve results.
We help you achieve success through people – overcoming challenges that impact success.
WE KEEP IT REAL. WE TELL HARD TRUTHS. WE GET STUFF DONE.
Our most effective relationships are with those who truly want our support. Those who are committed to working toward achieving positive outcomes - not lip service or a band-aid to cover larger issues. Those who value accountability, transparency, and authenticity. And those who are willing to collaborate and provide the access needed for us to deliver on agreed to outcomes. These are the types of clients who achieve the best results.
Our focus is – people. We believe that happy employees make for happy customers. Through consulting and advisory work, we support clients to create people-focused cultures and a great employee experience. And to survive and thrive through change and transition. Via our coaching work, we support clients to identify and overcome what is holding them back, change behaviors, and achieve their goals.
Meet Scott Span, MSOD, CSM, ACC
People Strategist | Leadership Coach | Transformation Specialist
Dog lover, Caribbean junkie, artist, quote addict – and implementer of organizational improvements.
The workplace therapist. Boat rocker. System viewer.
Change wizard. Dot connector. Truth teller. Keep it real coach.
Direct. Authentic. Accountable.
Scott supports leaders, teams and individuals to engage and retain talent and wow customers so they can achieve continued growth. He utilizes his direct and authentic style and his sense of humor to form trusted adviser relationships with clients and stakeholders. Scott excels at connecting the dots to keep projects and programs on schedule while minimizing risk. He Leverages his experience in behavioral science and organizational development to establish working relationships where employee, stakeholder and customer voices are heard, actively listening to ideas and mitigating concerns, increasing engagement and commitment.
His focus is – people. More specifically people impacted by change and transition. Personal change and organizational change. Scott provides support to overcome challenges that impact success and achieve rapid results. He assists leaders, teams, and individuals to survive and thrive through personal and professional change and transition via coaching , consulting, and training. His consulting work is primarily in the areas of technology adoption and digital transformation, culture, change management, and employee and customer experience. Including training and facilitation in multiple areas such as strategy, change, diversity, leadership and communication. Scott has over 20 years of diverse experience working with leaders and teams in multiple industries in both the public and private sectors. He collaborates with clients in achieving success through people – creating organizations where engaged employees enjoy working and customers enjoy doing business.
Scott is a published author on various topics of organizational development and leadership and the creator of the Recruitment and Retention Lifecycle ™. Scott holds a Masters in Organization Development (MSOD) from American University and the NTL Institute. He is a certified Scrum Master (CSM) and is also certified in various strategy, change, team dynamics and behavioral assessment tools. He is a certified coach and member of the International Coaching Federation (ICF) .Scott also holds a government security clearance.
Meet the Team
Dale Archer, MSOD
Dale Archer is a change management expert and organization development practitioner with 20 years of experience. He has extensive international experience working with state and national governments in Africa and Europe. He has also consulted with startups, businesses and non-profits. Dale specializes in innovation through emotional intelligence; enterprise and system change; organizational learning; knowledge management; organizational realignment; strategic communication; and stakeholder engagement.
Jim Leming, MSOD
Jim is a seasoned organization development professional with over 25 years experience in both non-profit and Fortune 500 including extensive expertise in the pharmaceutical industry. Jim’s focus is on helping leaders and teams achieve their business goals by attending to “how” work gets done. He has worked across organizations with leaders and teams in sales, supply chain, and research and development. He has extensive expertise in leadership development, team effectiveness, coaching (leaders & teams), change management, and strategic planning.
Saran Baker, MSOD
Saran has over 15 years experience and a valuable blend of expertise in both corporate and nonprofit environments. Her broad diverse skill set includes organization development, facilitation, diversity and business development. Experience in sales, fundraising, program development, project management, and relationship building. She is a dedicated leader, who builds positive, professional relationships, establishes priorities, and achieves the objectives of all stakeholders. Saran also maintains extensive IT and telecom experience.
Digital Marketing & Product Development
Ron is a digital marketing and strategy leader, writer, educator, and technology advisor. He has over 20 years of experience providing digital marketing, web design and development, product development, and leading marketing activities in B2C/B2B environments. He works with startup to mid size organizations, non-profits and government. His end-to-end experience includes development and execution of digital marketing and content strategies focused on customer acquisition. He also has extensive experience in email marketing.
Learn more about how our capabilities can enable you to engage and retain talent and wow customers.