MY FOCUS IS — PEOPLE
TOLERO SOLUTIONS SERVICES
Supporting you to harness the value of your workforce. Applying expertise in human and organizational behavior to engage talent, create buy-in for changes, identify and mitigate risks, and achieve results. Primarily in the areas of change management, digital transformation, culture, diversity, project management, communication, employee and customer experience.
1-on-1 coaching. Team coaching. Everyone is different. Wherever you are on your journey that’s where we start. Individual and group coaching to accelerate performance, overcome obstacles, and get stuff done. Team coaching to align team members toward a common goal, increase trust, accountability, inclusivity and performance.
Training can be delivered off the shelf or customized to fit your needs. Content can be delivered virtually or face to face. Topics include, technology adoption, generational differences, preparing for and navigating change, strategic planning, behavioral sales training, leadership effectiveness, diversity and inclusion, effective communication and more.
Your Success is my business
Scott Span, MSOD, CSM, ACC: is CEO at Tolero Solutions. As a people strategist, leadership coach, and change and transformation specialist, his work is focused on people. Through his consulting and training work he supports clients to survive and thrive through change and transition and create people-focused cultures and a great employee experience. Through his coaching work, he supports people willing to dig deeper to identify and overcome what is holding them back, change behaviors, accelerate performance and achieve their goals.
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CLIENTS TESTIMONIALS
Scott places value on really connecting with his clients. Not prescribing. Working with Scott forced me to think differently and see things differently. Benefiting me, my team, and my business.
Was a valuable asset to the project. Extremely helpful to my practices before, during and after go-live. Connected the dots and managed all the moving parts. The practices felt very confident and were pointed in the right direction when issues arose that were difficult to manage. Kept me well informed and kept things running as smoothly as possible during conversion and deployment… our savior and our guide during the EHR conversion. A pleasure to work with during our transition. The physicians and staff and I am very glad that we had such a trusted advisor.
Working with Scott was my first experience with leadership coaching. Scott added value for me from our first session. His coaching benefited me both personally and professionally. He continually raised my awareness. He challenged me to think, and lead, in new ways and supported me to see things from various perspectives. Scott made me comfortable with being uncomfortable! I really appreciate his flexible coaching style. Scott took our time together seriously but was also great at using humor to keep things light when needed. He also did a great job of keeping me focused while helping me to see the big picture.
Tolero Solutions provided program and project management support for an IT initiative impacting lines of business (LOBs) across the organization. Great ROI. Tolero added additional value by building a new governance structure and change management, change control processes and risk management framework. Work needed to be performed in a tight time frame. Tolero hit the ground running, communicating with executive leadership, and performing research and data gathering for buy-in before executing on approach.
One of the best consultants I’ve ever worked with. Should the opportunity arise, I would look forward to working with them again in the future. An instrumental part in communicating and preparing our organization for change. Attributed to improved inter-office relationships and increased our support of the strategy for moving forward.
Excelled at turning vague new concepts into a clearly defined reality… work led to significant improvements to our eventual work processes and services. Saved time and resources for our entire team…was a value add and definitely an asset to our project. Great results, good value, high integrity!
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