Our focus is - people.

Overcome obstacles. Accelerate performance. Get stuff done.

Coaching

1-on-1 coaching. Team coaching. Group coaching. Everyone is different. Wherever you are on your journey that’s where we start. Individual and group coaching to accelerate performance, overcome obstacles, and get stuff done. Team coaching to align team members toward a common goal or outcome, increase trust, accountability, inclusivity and performance.

Training

Training can be delivered off the shelf or customized to fit your needs. Content can be delivered virtually or face to face. Topics include, technology adoption, generational differences, preparing for and navigating change, strategic planning, behavioral sales training, leadership effectiveness, diversity and inclusion, effective communication and more.

Consulting

Supporting you to harness the value of your workforce. Applying expertise in human and organizational behavior to engage talent, create buy-in for changes, identify and mitigate risks, and achieve results. Primarily in the areas of change management, digital transformation, culture, diversity, project management, communication, employee and customer experience.

Success Stories

We identify and solve problems that impact success.

What are your challenges?

Lack of accountability?
Resistance to change?
Decreased innovation?
Process inefficiencies?
Toxic culture?
Increased turnover?
Unhappy workforce?
Poor customer experience?
Too many priorities?

Coaching

Provided by Scott Span, MSOD, CSM

Overcome obstacles. Accelerate performance. Get stuff done.

Individual coaching | Team coaching | Group coaching.

1-on-1 Coaching

Coaching is different for everyone. Wherever you are on your journey that’s where we start. I meet you where you’re at.

• Curious about accelerating your performance?

• Feeling overwhelmed and overloaded?

• Need to improve your personal and professional relationships?

• Navigating change or considering a transition?

• Encountering obstacles to achieve your goals?

• Taking on a new role and feel unprepared?

• Feeling stuck or unfulfilled?

• Does achieving success or reaching the next level require you to broaden your perspective, shift perceptions, and adapt behaviors, but you are struggling with the what and the how?

If if those challenges resonate for you, coaching can help. Let's talk!


Team Coaching

Success of a team requires certain actions and behaviors and team members aligned towards common goals and outcomes.

• Implement the Breakthrough Leadership Team System (BLTS) to achieve rapid results.

• Benefit from over 15 years experience in organizational development and team dynamics.

• Create trust, respect, transparent communication, and accountability among your team.

• Support for the creation of a team charter or governance structure.

• Accelerate performance for teams that are newly forming or changing functions.

• Align teams that have new leadership or are re-forming after organizational changes.

If that sounds like your team, team coaching can help. Let's talk!

Group Coaching

Unlike teams who have a common goal, group coaching supports people who come together with a common interest but do not always have the same goal.

• Group members may or may not work together.

• Each person has their own goals and outcomes to which they apply their new skills.

• Clients benefit from peer learning and collective wisdom of the group.

• Sessions can focus on goal setting, deepening awareness around key issues, taking action, accountability and more.

• Group coaching can open up communication between silos or group members in different parts of an organization.

• Is useful to follow up training to support learning retention and application.

If you think group coaching may be a fit for you or those in organization. Let's talk!

Diversity & Inclusion Coaching

It’s difficult the excel if you’re not comfortable bringing your full self to relationships and the workplace. I get it. I've struggled with adversity and diversity since I was a child.

• As someone with a learning disability and a member of the LGBTQ community, I know what it's like to feel different and struggle with comfort and belonging.

• Receive support in accessing your authenticity and being and bringing your authentic self.

• Increase trust and psychological safety and develop strategies to create more inclusive work environments.

• If you are part of an inclusive team we can collaborate to develop and share strategies throughout your organization, supporting a high-performance culture.

If you think diversity and inclusion coaching may be a fit for you or those in organization. Let's talk!

YOU DON’T JUST FLIP THE SWITCH – INTEGRATING PEOPLE AND TECHNOLOGY ™

Technology only adds value if users adopt to the new systems. Maximizing your ROI in technology requires a multifaceted approach. A deployment and conversion strategy that focuses on integration andadoption is imperative to success.

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BRIDGING THE GENERATION GAP: WHAT ARE THEY THINKING? ™

Generational differences in the workplace are not going away – and neither are the tensions that exist between the generations. If issues of ageism and generational values seem to surface more frequently – and you’re feeling at a loss about what do about them – then this workshop is for you!

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WHERE ARE WE GOING AND HOW DO WE GET THERE? CONDUCTING STRATEGIC PLANNING AND EXECUTING A SUCCESSFUL STRATEGY

A solid strategy is the foundation of any successful organization, yet many organizations don’t know what actionable components to put into the foundation for success, or, don’t have a detailed and actionable strategy developed.

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IMPACT VS. INTENT – HOW DO YOU COMMUNICATE FOR SUCCESS?

People thrive on communication; verbal and non-verbal, we all need to be able to communicate with one another in order to survive and succeed. Though sometimes, things get lost in translation. Your intent, doesn’t necessarily achieve your desired goals, the impact. So how do you align impact and intent?

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CHANGE MANAGEMENT 101

Organization change initiatives can go one of two ways…success or failure. When leading or managing change we can often feel that we are fighting an uphill battle – personally and professionally. This workshop will provide examples of tools and frameworks you can use to make your change implementation a success. The workshop also reviews leadership behaviors that help drive buy-in and adoption of change and covers the differences between change and transition and models for addressing both. Change itself is a process – managing it, leading it, achieving it is also a process.

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BEHAVIORAL SALES TRAINING: HOW TO CLOSE MORE DEALS BY UNDERSTANDING YOURSELF AND YOUR BUYER

The most effective sales teams are those who understand themselves and their behaviors; both their strengths and weaknesses, and also understand the culture and behaviors of their buyers and the organization. Our workshop teaches you to understand different buying styles and communication preferences. Our sales training helps your team develop a customized sales approach, assess individual and organizational behaviors, ask the right questions and prepare for post-sales changes.

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CIOA6

Authenticity. Transparency. Accountability.

Keep it real. Tell hard truths. Get stuff done.

Slide 1

MedStar Health

WE ARE YOUR TRUSTED ADVISORS. ​

Was a valuable asset to the project. Extremely helpful to my practices before, during and after go-live. Connected the dots and managed all the moving parts. The practices felt very confident and were pointed in the right direction when issues arose that were difficult to manage. Kept me well informed and kept things running as smoothly as possible during conversion and deployment… our savior and our guide during the EHR conversion. A pleasure to work with during our transition. The physicians and staff and I am very glad that we had such a trusted advisor.
Director of Operations at MedStar Health
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Capital One

WE ARE YOUR TRUSTED ADVISORS. ​

Tolero Solutions provided program and project management support for an IT initiative impacting lines of business (LOBs) across the organization. Great ROI. They added additional value by building a new governance structure and change management, change control processes and risk management framework. Work needed to be performed in a tight time frame. They hit the ground running, communicating with executive leadership, and performing research and data gathering for buy-in before executing on approach.
Sr. Director Project Delivery Office, Capital One
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Department of Defense (DoD)

WE ARE YOUR TRUSTED ADVISORS. ​

One of the best consultants I’ve ever worked with. Should the opportunity arise, I would look forward to working with them again in the future. An instrumental part in communicating and preparing our organization for change. Attributed to improved inter-office relationships and increased our support of the strategy for moving forward.
Director of Technology Integration, Department of Defense (DoD)
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Accenture

WE ARE YOUR TRUSTED ADVISORS. ​

Excelled at turning vague new concepts into a clearly defined reality… work led to significant improvements to our eventual work processes and services. Saved time and resources for our entire team…was a value add and definitely an asset to our project. Great results, good value, high integrity!
Sr. Executive, Accenture
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Jump start your success.

Download our checklist for more tips.

Technology

Download this checklist to learn how to best integrate people and technology. These easy steps will provide you with some tips to accelerate adoption of change and increase success as you navigate the implementation and user adoption of new technology.

Culture

Download this checklist to learn how to achieve a high performing culture. These easy steps will provide you some tips to navigate challenges impacting high performance and offer areas to consider when creating or working to improve your culture.

Leadership

Download this checklist to learn how to be a great leader. Leadership is about people. These easy steps will provide you with key areas to focus to ensure you become a great leader and engage and retain your best employees.