Services | Tolero Solutions
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Services

You already decided what to do. We help you make it a success.

Technology Adoption

Technology Adoption

Whether it’s ERPs, EHRs, SaaS, mobile or cloud, technology causes changes for both your organization and your customers. Technology can help make your organization more efficient and productive – but without user adoption technology is just wasted money.

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Operational Transformation

Operational Transformation

New business initiatives, mergers and acquisitions, new technology, new processes and procedures, leadership changes – all require new behaviors and ways of doing things. Organizational change is inevitable, but that doesn’t mean it has to be painful or costly.

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Customer Experience

Customer Experience

Engaged employees deliver higher levels of service leading to an enhanced customer experience. Success requires engaging with – and having engaged – employees and customers. We provide the processes and tools to increase engagement and enhance service delivery.

LEARN MORE

Technology Adoption

Whether it’s ERPs, EHRs, SaaS, mobile or cloud, technology causes changes for both your organization and your customers. If adopted, technology can help make your organization more efficient and productive – but without user adoption technology is just wasted money.

 

LEARN MORE

Operational Transformation

New business initiatives, mergers and acquisitions, new technology, new processes and procedures, leadership changes – all require new behaviors and ways of doing things. Organizational change is inevitable, but that doesn’t mean it has to be painful or costly.

 

LEARN MORE

Customer Experience

Engaged employees deliver higher levels of service leading to an enhanced customer experience. We provide the processes and tools to help develop each individual’s expertise and strengths and leverage differences to increase engagement and enhance service delivery.

LEARN MORE

“If you’re trying to achieve, there will be roadblocks. I’ve had them; everybody has had them. But obstacles don’t have to stop you. If you run into a wall, don’t turn around and give up. Figure out how to climb it, go through it, or work around it.”

 

– Michael Jordan, NBA Player

Schedule one of our workshops.

Additional training and customization available. Contact us to learn more.

BRIDGING THE GENERATION GAP: WHAT ARE THEY THINKING? ™

BRIDGING THE GENERATION GAP: WHAT ARE THEY THINKING? ™

Generational differences in the workplace are not going away – and neither are the tensions that exist between the generations. If issues of ageism and generational values seem to surface more frequently – and you’re feeling at a loss about what do about them – then this workshop is for you!

LEARN MORE

WHERE ARE WE GOING AND HOW DO WE GET THERE? CONDUCTING STRATEGIC PLANNING AND EXECUTING A SUCCESSFUL STRATEGY ™

WHERE ARE WE GOING AND HOW DO WE GET THERE? CONDUCTING STRATEGIC PLANNING AND EXECUTING A SUCCESSFUL STRATEGY ™

A solid strategy is the foundation of any successful organization, yet many organizations don’t know what actionable components to put into the foundation for success, or, don’t have a detailed and actionable strategy developed.  

LEARN MORE

YOU DON’T JUST FLIP THE SWITCH – INTEGRATING PEOPLE AND TECHNOLOGY ™

YOU DON’T JUST FLIP THE SWITCH – INTEGRATING PEOPLE AND TECHNOLOGY ™

Technology only adds value if users adopt to the new systems. Maximizing your ROI in technology requires a multifaceted approach. A deployment and conversion strategy that focuses on integration and adoption is imperative to success. 

LEARN MORE

Session Title: Impact vs. Intent – How do you Communicate for Success?

Session Title: Impact vs. Intent – How do you Communicate for Success?

People thrive on communication; verbal and non-verbal, we all need to be able to communicate with one another in order to survive and succeed. Though sometimes, things get lost in translation. Your intent, doesn’t necessarily achieve your desired goals, the impact.  So how do you align impact and intent?

LEARN MORE

BRIDGING THE GENERATION GAP: WHAT ARE THEY THINKING?

BRIDGING THE GENERATION GAP: WHAT ARE THEY THINKING?

Generational differences in the workplace are not going away – and neither are the tensions that exist between the generations. If issues of ageism and generational values seem to surface more frequently – and you’re feeling at a loss about what do about them – then this workshop is for you!

LEARN MORE

YOU DON’T JUST FLIP THE SWITCH – INTEGRATING PEOPLE AND TECHNOLOGY ™

YOU DON’T JUST FLIP THE SWITCH – INTEGRATING PEOPLE AND TECHNOLOGY ™

Technology only adds value if users adopt to the new systems. Maximizing your ROI in technology requires a multifaceted approach. A deployment and conversion strategy that focuses on integration and adoption is imperative to success.

LEARN MORE

WHERE ARE WE GOING AND HOW DO WE GET THERE? CONDUCTING STRATEGIC PLANNING AND EXECUTING A SUCCESSFUL STRATEGY ™

WHERE ARE WE GOING AND HOW DO WE GET THERE? CONDUCTING STRATEGIC PLANNING AND EXECUTING A SUCCESSFUL STRATEGY ™

A solid strategy is the foundation of any successful organization, yet many organizations don’t know what actionable components to put into the foundation for success, or, don’t have a detailed and actionable strategy developed.

LEARN MORE

IMPACT VS. INTENT – HOW DO YOU COMMUNICATE FOR SUCCESS?

IMPACT VS. INTENT – HOW DO YOU COMMUNICATE FOR SUCCESS?

People thrive on communication; verbal and non-verbal, we all need to be able to communicate with one another in order to survive and succeed. Though sometimes, things get lost in translation. Your intent, doesn’t necessarily achieve your desired goals, the impact.  So how do you align impact and intent?

LEARN MORE