Team Performance Archives | Tolero Solutions
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Team Performance

Every year around the holidays I watch this movie - and every year the same lesson learned holds true. Achieving success through people means recognizing and thanking them for a job well done! How do thank your employees? Tis the season – one reminder of the holiday season...

When it comes to project management -- managing schedules, people, and processes is the name of the game.  But do you know what the most overlooked part of project management is? It's the post project perspective - what happens after the project ends - the system...

Cornelius Fichtner once said: "The P in 'PM' is as much about people management than it is project management." 70% of IT projects fail. Why? Failure to implement clear and efficient processes for execution and failure for planning for and managing change. Both of these things require...

I’ve said it before and I’ll say it again – recognize, recognize, recognize! People have a fundamental human need to feel valued, heard and appreciated – particularly when they feel they’ve done a great job. If you’re not sure how to recognize for a job...

Do you hate your job? Studies suggest upwards of 70% of employees are unhappy. Are you unhappy with your job?  Help us help you.  Take this anonymous 3-question survey to tell us what you think. [ninja_form id=7]  ...

Your people are your biggest asset. People service your customers, solve problems, and help drive innovation.  Happy people → happy customers = increased growth. That’s achieving success through people! So how do you achieve success through people? Make sure leaders lead:  Leaders who are most successful don’t make it...

What's the true cost of poor customer service? If you’re looking for some equation to help determine how much you’re losing by poor customer service - good luck.  In fact - if anyone spouts out a magic equation that gives you the answer to how much...

In case you didn’t hear - Target recently announced they’ll be ceasing operations in Canada.  What looked good on paper turned into a multi-year, multi-billion dollar loss.  This begs the question - why did Target Canada  #fail? Look no further than the feedback from #TargetCanada employees...