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Don’t Blame the Culture for Being an A-hole!So by now you may have heard the news regarding Miami Dolphins offensive guard (ironic...
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Government Shutdown or Leadership Showdown?This history of the United States Government is full of leadership lessons. Many great moments,...
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Emmys Spoiler Alert: What Good TV Can Teach Us About BusinessWhat lessons can your favorite TV shows teach you for how to succeed in business?...
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Ding! You are Now Free to Create a Great Customer ExperienceCreating great customer service and high customer engagement isn’t always easy; however, it is worth...
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An Organizational and Leadership Debacle: Is it Time to Audit the IRS?The IRS has never been the most popular kid in the lunch room. The current...
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Game of Thrones: 7 Lessons in Business & LeadershipIn the Game of Thrones, you win or you die. It’s a lot like being...
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The Leadership Difference: Why Royal Caribbean Rocked it and Carnival Crapped OutCruising makes for a great vacation; I myself have been on over a half dozen....
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In Government We Don’t Trust!The United States Congress is proving to be a great example of how poor leadership...
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Does Your Business Suck?Well, does your business suck? I doubt you’ve asked yourself this question before in quite...
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How Do You Define Diversity?How do you define diversity? According to Goolge – the phrase “diversity is…” generates roughly 2.7...
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Happy People = Higher Profits: Lessons from Henry Ford in Business & LeadershipHappy People = Higher Profits! That’s a lesson that Henry Ford learned early in his...
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Pissed Off People = Poor Profits: Lessons From Andrew Carnegie in Business & Employee EngagementWhat lessons in employee experience and business can we learn from Andrew Carnegie? For starters... Pissed...