Communication Archives | Page 2 of 3 | Tolero Solutions
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Communication

Excellent customer is king! I’m an avid cruiser. I’m also a brand loyalist - or at least I was. I’ve been on 9 Royal Caribbean cruises.  Maybe it’s 10. I don’t know?!  I’ve lost track somewhere between a margarita and the pool deck.  So when I stepped...

Do you know what one of the biggest obstacles is to managing and implementing successful change within your organization? You.   Yes, I’m talking to you. One of the people in charge.  The leader. The “Sponsor” or “Champion.” Organization change is inevitable, but that doesn’t mean it...

This week Oscar Munoz, United Continental Holdings’ new CEO, will meet with labor leaders to reach new deals with the airlines’ flight attendants and mechanics - given they’re still under agreements set by the airlines predecessors.  This summit will take place 5-years after the merger...

That is not a typo. We asked our customers and our readers 3 questions: Do you hate your job? If so - why? And are you looking for a new job? 65% of respondents said they were actively looking for a new job.   The average cost to...

Full disclosure - there is absolutely no political agenda here.  This is not about the right vs the left or which candidate is best - it’s about leadership.    It feels like every day Donald Trump makes new controversial headlines.  Megyn Kelly.  Senator John McCain.  Rosie...

When someone thinks of a superhero – they typically think of capes and super human powers. But by definition – it also refers to an exceptionally skillful or successful person. Ok – so you may not go to work wearing a cape. However – you are...

In the sage words of  Gary Coleman  - what you talking about Willis? Communication in the #workplace can be frustrating. This is often the case when communicating with leadership. Sometimes it’s like your boss speaks in a completely different language. Sometimes it feels like you’re on...